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Refund and Return Policy
  1. If you have received a wrong product that is not as per described on our website or if the product is damaged

    We will offer a full refund including delivery charges and collections charges as long as the following conditions are met:

    • Product is unused, in it's original unbroken packaging and includes all the tags.
    • Product is returned within 7 days from the date of delivery.
    • Product is returned with its original receipt which was included in the delivery.
  2. If you would like to return the products if you simply change your mind

    We will offer a refund for the product amount minus the delivery charge and the collection charge must be paid by you as well. The following conditions must be met to get a refund:

    • Product is unused, in original unbroken packaging and includes all the tags.
    • Product is returned within 7 days of the date of delivery.
    • Product is returned with its original receipt which was included in the delivery.
In case the reutrn is initiated after the item is shipped but before it is delivered, then the customer would pay for the shipping charges both ways.

Refund procedure/timescale

Your refund will be initiated once your product is received back in our customer fulfilment centre and inspected by our team, and the final refund will be received by you back on the credit/debit card used within 14 working days.

Please contact customercare@annabelleme.com for any return related enquiries or alternatively WhatsApp or call us on +971 56 398 0606.